Services

Choose the right starting point.

Services are grouped by the kind of client and outcome. Each featured service shows price, fit, included scope, deliverable, and next step.

Home and Home Office

Practical help for meaningful technical problems.

Remote Diagnostic Session

Best for: Software, account, configuration, performance, or application issues that can be investigated remotely.

$95

Includes:

  • Up to 45 minutes
  • Symptom review
  • Remote inspection
  • Basic corrective work
  • Findings and recommendations

Main deliverable: Findings and recommended next steps.

Request a remote diagnostic

Onsite Diagnostic and Action Plan

Best for: Problems whose cause is not yet known, including computer, network, home-office, or connected-system issues.

$150

Includes:

  • Up to 60 minutes onsite
  • Hardware, operating-system, driver, malware, or network checks as relevant
  • Immediate safe corrections within included time
  • Explanation of likely cause

Main deliverable: Clear diagnosis, recommended next steps, and estimate for additional work when needed.

Start with a diagnostic

Computer Recovery and Optimization

Best for: Computers that freeze, run slowly, show errors, or behave unpredictably but do not yet require a full rebuild.

$175 remote / $225 onsite

Includes:

  • Startup and background-process review
  • Update and driver review
  • Storage and memory checks
  • Malware and unwanted-software scan
  • Safe performance adjustments

Main deliverable: Written summary of work performed.

Request service

Windows Repair or Reinstallation

Best for: Significant Windows corruption, failed updates, persistent driver problems, or stability issues.

$300 standalone / $250 after paid diagnostic for the same incident

Includes:

  • Recovery-option review
  • Backup of accessible user files up to 250GB
  • Windows reset or installation
  • Drivers and updates
  • Basic security configuration

Main deliverable: Repaired or reinstalled Windows system within scope.

Request Windows repair

New Computer Setup and Secure Transfer

Best for: Replacing a Windows or macOS computer and wanting it configured cleanly from the start.

Starting at $275

Includes:

  • Initial setup and updates
  • Basic privacy and security configuration
  • Browser, email, and cloud-storage setup
  • Transfer of up to 250GB accessible data
  • One printer or common peripheral

Main deliverable: Configured computer and basic orientation.

Request new computer setup

Hardware Upgrade and Installation

Best for: RAM, storage, docking equipment, network adapters, and similar upgrades.

Starting at $175 plus parts

Includes:

  • Compatibility review
  • Upgrade recommendation
  • Physical installation
  • Required firmware or driver updates
  • Basic testing

Main deliverable: Installed and tested upgrade.

Request upgrade review

Home Wi-Fi and Network Review

Best for: Unreliable Wi-Fi, dead zones, slow connections, confusing equipment, or poor placement.

$250

Includes:

  • Up to 90 minutes onsite
  • Router and access-point review
  • Coverage and interference checks
  • Security-setting review
  • Immediate safe improvements

Main deliverable: Findings and upgrade recommendations when needed.

Request Wi-Fi review

Home Network Installation

Best for: Installing a router, mesh system, access points, guest network, or more organized home network.

Starting at $450 plus equipment

Includes:

  • Router/firewall or mesh setup
  • Guest network and secure wireless settings
  • Device reconnection
  • Testing and client orientation
  • Basic network documentation

Main deliverable: Installed network and documentation.

Discuss network installation

Secure Home-Office Setup

Best for: Remote workers, consultants, executives, or home-based businesses needing a reliable workspace.

Starting at $450

Includes:

  • Computer and dock setup
  • Monitor and peripheral configuration
  • Wi-Fi/wired connectivity review
  • Security and backup recommendations
  • Cable and workspace-technology organization

Main deliverable: Working home-office setup and written recommendations.

Request home-office setup

Personal Cybersecurity Checkup

Best for: Individuals, families, executives, or home-based professionals wanting a practical defensive review.

$275

Includes:

  • Device-security review
  • Password manager and MFA guidance
  • Email-account security
  • Home-router security
  • Backup review
  • Scam and phishing guidance

Main deliverable: Prioritized security checklist.

Request security checkup

Technology Purchase Consultation

Best for: Choosing a computer, router, storage system, or significant technology purchase.

$195

Includes:

  • Needs and budget review
  • Compatibility considerations
  • Recommended specifications
  • Shortlist of appropriate products
  • Explanation of tradeoffs

Main deliverable: Written recommendation.

Request purchase guidance

Small Business

Advisory, assessment, security, and infrastructure work.

IT Strategy Session

Best for: Owners, managers, internal IT staff, or professionals needing direct technical guidance without a full assessment.

$325

Includes:

  • 90-minute working session
  • Review of recurring problems, upcoming decisions, risks, or proposals
  • Direct recommendations
  • Prioritized next steps

Main deliverable: Concise written action summary.

Request an IT strategy session

Vendor Proposal and Technology Second Opinion

Best for: Understanding an MSP proposal, software contract, hardware quote, cloud migration, or security product before signing.

$350

Includes:

  • Review of one proposal or project
  • Up to 60 minutes consultation
  • Missing-scope and dependency review
  • Questions to ask the vendor

Main deliverable: Written recommendation.

Request a second opinion

Small-Business IT Health Review

Best for: Businesses that suspect their technology environment is disorganized, fragile, or poorly documented.

Starting at $650

Includes:

  • Stakeholder interview
  • Device, network, account, backup, update, and endpoint-protection overview
  • Documentation review
  • Single-point-of-failure identification

Main deliverable: Prioritized findings report.

Request an IT health review

Network and Wi-Fi Assessment

Best for: Unstable connectivity, inconsistent Wi-Fi, unmanaged equipment, poor segmentation, or undocumented networks.

Starting at $650

Includes:

  • Network-equipment review
  • Firewall and internet review
  • Wi-Fi and switching overview
  • Guest-network and segmentation observations

Main deliverable: Recommended network design and improvement plan.

Request a network assessment

Microsoft 365 and Endpoint Review

Best for: Organizations using Microsoft 365 without clear account security, device management, licensing, or admin configuration.

Starting at $750

Includes:

  • Licensing overview
  • Admin-role and MFA review
  • Device enrollment and update practices
  • Email-security observations
  • Backup and retention discussion

Main deliverable: Prioritized recommendations.

Request Microsoft 365 review

Security and Resilience Review

Best for: Organizations that want a defensive baseline review and realistic recovery planning.

Starting at $900

Includes:

  • Identity, MFA, and admin privilege review
  • Endpoint protection and patching practices
  • Firewall and network basics
  • Backup design and restore practices
  • Vendor access and incident-readiness review

Main deliverable: Prioritized remediation plan.

Request a security review

Technology Roadmap

Best for: Organizations planning modernization over the next 6 to 18 months.

Starting at $1,500

Includes:

  • Stakeholder discovery
  • Current-state review
  • Risk and target-state recommendations
  • Project sequencing
  • Budget ranges

Main deliverable: Six- to eighteen-month roadmap and review meeting.

Request a roadmap

Comprehensive IT Assessment

Best for: Small businesses needing an independent view of their whole technology environment.

Starting at $2,500

Includes:

  • Users, devices, identity, Microsoft 365, network, servers, backups, cybersecurity, vendors, licensing, documentation, continuity, and operational risks as scoped

Main deliverable: Comprehensive assessment and roadmap.

Request assessment scope

Advisory Retainer

Best for: Small businesses needing continuing advisor access without a full managed-service contract.

Starting at $750 per month

Includes:

  • Monthly technology review
  • Up to 3 consulting hours
  • Priority scheduling
  • Purchase/project review
  • Brief monthly recommendations

Main deliverable: Ongoing advisory access.

Discuss advisory support

Five prepaid consulting hours

Best for: Planned consulting and implementation work used in 30-minute increments over 90 days.

$825

Includes:

  • Five business consulting hours
  • Prepaid time tracking
  • Planned consulting or implementation

Main deliverable: Prepaid project support.

Request prepaid hours

AI and Automation

Practical AI enablement without hype.

AI Opportunity Session

Best for: Organizations interested in AI but unsure where it would provide meaningful value.

$325

Includes:

  • Workflow and pain-point discussion
  • Current AI usage review
  • Privacy and security considerations
  • Tool and platform guidance
  • Prioritized next steps

Main deliverable: Written opportunity summary.

Discuss AI opportunities

Workflow Automation Assessment

Best for: Reviewing one business process that may benefit from automation or AI assistance.

Starting at $750

Includes:

  • Workflow mapping
  • Repetitive-task identification
  • Data and integration requirements
  • Risk and privacy review
  • Recommended automation design

Main deliverable: Implementation roadmap.

Request automation assessment

Private AI and Local LLM Feasibility Plan

Best for: Organizations considering local or privately hosted AI instead of sending all business data to public cloud services.

Starting at $1,250

Includes:

  • Use-case and data-sensitivity review
  • Cloud vs local comparison
  • Hardware and hosting requirements
  • Security and access design
  • Cost and complexity estimate

Main deliverable: Recommended proof-of-concept plan.

Discuss private AI

AI Knowledge System Roadmap

Best for: Organizations interested in searching internal documents or knowledge with an AI-assisted interface.

Starting at $1,500

Includes:

  • Knowledge-source inventory
  • Permissions and privacy requirements
  • RAG architecture recommendations
  • Evaluation and hallucination controls
  • Pilot roadmap

Main deliverable: Knowledge-system roadmap.

Request AI roadmap

AI or Automation Pilot

Best for: A small proof of concept validating one clearly defined use case.

Starting at $2,500

Includes:

  • Defined use case and success criteria
  • Included data sources
  • Security limitations
  • Hosting method
  • Prototype or pilot implementation as scoped

Main deliverable: Proof of concept and limitations summary.

Discuss a pilot

Boundaries: Hckrslsh is not a 24/7 managed service provider, penetration-testing company, hardware reseller, or unlimited residential help desk. Formal compliance audits, guaranteed security, and advanced data recovery are not promised unless specifically scoped with qualified partners.