Remote Diagnostic Session
Best for: Software, account, configuration, performance, or application issues that can be investigated remotely.
$95
Includes:
- Up to 45 minutes
- Symptom review
- Remote inspection
- Basic corrective work
- Findings and recommendations
Main deliverable: Findings and recommended next steps.
Request a remote diagnostic
Onsite Diagnostic and Action Plan
Best for: Problems whose cause is not yet known, including computer, network, home-office, or connected-system issues.
$150
Includes:
- Up to 60 minutes onsite
- Hardware, operating-system, driver, malware, or network checks as relevant
- Immediate safe corrections within included time
- Explanation of likely cause
Main deliverable: Clear diagnosis, recommended next steps, and estimate for additional work when needed.
Start with a diagnostic
Computer Recovery and Optimization
Best for: Computers that freeze, run slowly, show errors, or behave unpredictably but do not yet require a full rebuild.
$175 remote / $225 onsite
Includes:
- Startup and background-process review
- Update and driver review
- Storage and memory checks
- Malware and unwanted-software scan
- Safe performance adjustments
Main deliverable: Written summary of work performed.
Request service
Windows Repair or Reinstallation
Best for: Significant Windows corruption, failed updates, persistent driver problems, or stability issues.
$300 standalone / $250 after paid diagnostic for the same incident
Includes:
- Recovery-option review
- Backup of accessible user files up to 250GB
- Windows reset or installation
- Drivers and updates
- Basic security configuration
Main deliverable: Repaired or reinstalled Windows system within scope.
Request Windows repair
New Computer Setup and Secure Transfer
Best for: Replacing a Windows or macOS computer and wanting it configured cleanly from the start.
Starting at $275
Includes:
- Initial setup and updates
- Basic privacy and security configuration
- Browser, email, and cloud-storage setup
- Transfer of up to 250GB accessible data
- One printer or common peripheral
Main deliverable: Configured computer and basic orientation.
Request new computer setup
Hardware Upgrade and Installation
Best for: RAM, storage, docking equipment, network adapters, and similar upgrades.
Starting at $175 plus parts
Includes:
- Compatibility review
- Upgrade recommendation
- Physical installation
- Required firmware or driver updates
- Basic testing
Main deliverable: Installed and tested upgrade.
Request upgrade review
Home Wi-Fi and Network Review
Best for: Unreliable Wi-Fi, dead zones, slow connections, confusing equipment, or poor placement.
$250
Includes:
- Up to 90 minutes onsite
- Router and access-point review
- Coverage and interference checks
- Security-setting review
- Immediate safe improvements
Main deliverable: Findings and upgrade recommendations when needed.
Request Wi-Fi review
Home Network Installation
Best for: Installing a router, mesh system, access points, guest network, or more organized home network.
Starting at $450 plus equipment
Includes:
- Router/firewall or mesh setup
- Guest network and secure wireless settings
- Device reconnection
- Testing and client orientation
- Basic network documentation
Main deliverable: Installed network and documentation.
Discuss network installation
Secure Home-Office Setup
Best for: Remote workers, consultants, executives, or home-based businesses needing a reliable workspace.
Starting at $450
Includes:
- Computer and dock setup
- Monitor and peripheral configuration
- Wi-Fi/wired connectivity review
- Security and backup recommendations
- Cable and workspace-technology organization
Main deliverable: Working home-office setup and written recommendations.
Request home-office setup
Personal Cybersecurity Checkup
Best for: Individuals, families, executives, or home-based professionals wanting a practical defensive review.
$275
Includes:
- Device-security review
- Password manager and MFA guidance
- Email-account security
- Home-router security
- Backup review
- Scam and phishing guidance
Main deliverable: Prioritized security checklist.
Request security checkup
Technology Purchase Consultation
Best for: Choosing a computer, router, storage system, or significant technology purchase.
$195
Includes:
- Needs and budget review
- Compatibility considerations
- Recommended specifications
- Shortlist of appropriate products
- Explanation of tradeoffs
Main deliverable: Written recommendation.
Request purchase guidance